Privacy Policy

At Floren Seeds, your privacy is important to us. We are committed to protecting your personal information and handling it responsibly. This Privacy Policy explains what information we collect, how we use it, and the measures we take to keep it secure.

Information We Collect

When you visit our website or place an order, we may collect information including:

Your name
Email address
Billing and shipping address
Contact number
Payment details
Any other information you voluntarily provide during your purchase or while contacting our support team

How We Use Your Information

We use your personal information to:

Process and deliver your orders
Provide customer support and respond to your enquiries
Improve your shopping experience and website functionality
Send order confirmations, shipping updates, and important account notifications
Share promotional offers, newsletters, and product updates (where permitted)
Analyse website performance and customer preferences to improve our products and services

Data Security

We use industry-standard security practices to help protect your personal information from unauthorised access, misuse, or disclosure. While we take reasonable precautions to safeguard your data, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Sharing Your Information

Floren Seeds does not sell, rent, or trade your personal information to third parties.

Your information may only be shared with trusted service providers when necessary to:

Process payments
Ship and deliver your orders
Provide essential business services
Comply with applicable legal or regulatory requirements

Your Privacy Rights

You have the right to request access to the personal information we hold about you, update inaccurate information, or request deletion of your data where permitted by law.

To exercise any of these rights, please contact us using the details below.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality. Any revisions will be published on this page with immediate effect. We encourage you to review this policy regularly to stay informed.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Business Name: RURAL HAVEN LLC

Brand: Floren Seeds

Email: support@florenseeds.com

Address: 212 N 2nd St, Ste 100, Richmond, KY 40475-1408, USA

Phone: (+1) 859-638-5634

Customer Support Hours: Monday to Sunday, 8:00 AM–8:00 PM